Every new customer will get a face to face meeting with Matt Rood, the founder of ROODDOG. He will go through all of your requirements, and you will be allocated a dog walker.  We always try to keep the same dog walker for every dog for consistency, the only exception being holidays and staff absences. We also do monthly meets ups where you can meet up with all our dog walkers and walk with us and our dogs while we show you where we walk your dog.

ROODDOG will walk no more than 6 dogs at any one time. Each dog has to pass a Behaviour Assessment too by our in house and Founder Matt Rood. All walkers go through an extensive training program with us and are regularly assessed.
Group dog walking is a fantastic way to socialise your dog and build their confidence and they gain greatly from this social aspect of their walks.

Yes of course. We offer 3 hourly walks a day. A 9am/12pm and 2pm walk. Also add on an hour either side for pick up and drop home. We do try our best to stick to these times, but due to traffic, weather etc these times may vary slightly. We will always contact you to inform you if we are running early/or later than schedule.Group dog walking is a fantastic way to socialise your dog and build their confidence and they gain greatly from this social aspect of their walks.

All our walks are for a minimum of 1 hour long, plus please do add on an hour either side for pick up and drop home. These times may vary on the day depending on the dogs locations, traffic or weather.

We will walk dogs at Devils Dyke, Southwick hill and Lancing hill. 

All our walks are carried out in parks and green open spaces where it is safe, secure and interesting for your dog. We vary the locations daily in order to provide variety for your dog. Each of our dog walkers have their own favourite places which they would be happy to discuss with you at your introductory meeting.

Yes of course. If your dog is very nervous around other dogs, the biggest benefits of group dog walking is how much it can improve your dog’s socialisation/confidence. Therefore if your dog is nervous but non aggressive we can start off with their first walk, with another friendly dog. Then slowly introduce him/ her to an appropriate group of friendly dogs, a little bit at a time. We love seeing just how quickly they can gain confidence and settle into group dog walking with a little support and reassurance from one of our lovely dog walkers.

No, we are fully insured to hold your keys, which enables us to collect and drop off your dog while you’re not at home. All keys are kept in a key safe at your area managers home address and will never be marked with anything other than the name of your dog.

All our walkers are experienced and receive full training in dog handling and canine first aid. All dogs are fitted with a GPS Tracker when in our care.

In an emergency situation we will call you immediately to discuss the event. If we can’t get hold of you and urgent veterinary attention is required. We will take your dog to your nominated veterinary surgery.

Yes of course. We are very happy to offer ad-hoc walks or regular walks. We are incredibly flexible and that’s why we have created a booking system to suit your needs. You just need to set up an account and you are ready to book walks. Each walk will show you how many spaces are left. You are even able to book a walk an hour before it starts if available.

Yes. We strongly recommend that you have an introductory meeting with your dog walker at your home to discuss your requirements prior to walks taking place. These can be arranged at short notice for a time that is convenient for you.

Most of the time, yes you will have a dedicated walker. However there may be the odd occasion due to illness or annual leave where we will need to change walkers. The back up walker will be fully briefed on your dog’s specific needs. All our team are very experienced and well trained.

Yes. All ROODDOG staff are fully insured and CRB checked. They all attend an extensive in house training programme.

We are very flexible when it comes to bookings and 24hrs notice will ensure there is no cancellation fee.

unfortunately, we don’t offer evening walks. Our latest walk of the day is 2 pm Monday to Friday. We do offer a Saturday walk which is anew service. Walk times on a Saturday are early afternoon. Prices do vary for Saturday prices, so please refer to our prices page for specific charges

Yes. We have a booking system which allows you to book your walk and pay for it at the same time. We accept payment by credit or debit card.

No. Unfortunately it is ROODDOG policy to not take a bitch which is in season. We look forward to welcoming back your dog after a week after the last sign.

We take each pet on its own merit and not on the reputation of particular breeds. We meet all dogs before we walk them and each new dog is subject to a trial period and a behavioural assessment by our Behaviourist 

We will only let your dog off the lead once we have fully bonded and formed a relationship with your dog. A dog walking application will be given to you at the beginning to fill out and we must have written/signed consent too, to allow your dog off lead. If your dog is not so good on their recall we prefer to keep them on a long lead and let them run and play in safety.

We carefully pick which dogs will walk together, if we find an imbalance within the group we will switch accordingly and inform you of our decision. We want your dog to enjoy their walk with ROODDOG.

We get wet and muddy lol!! Each van has a cleaning system called MUD DADDY and we will do our best to clean and dry your dog off as much as possible.

We don’t charge for travelling. Provided you are located in the area, pick up and drop off is covered in the price of the dog walking in Brighton.