ROODDOG Eastbourne & Hailsham
Tel: 0330 100 5491
Services: Dog Walking
Dog Walking Eastbourne & Hailsham
Looking for safe and professional Dog Walking in Eastbourne, Hailsham and the surrounding areas? ROODDOG provides professional, friendly, and fully insured dog walking in these areas.
We are friendly dog experts, always reliable, and insured to walk 6 dogs. We are passionate about dogs and love looking after them. Your dogs will enjoy interesting walks in the beautiful South Downs, your dog will get to explore scenic country walks along the cuckoo trail, abbots wood, firle beacon and butts brow. We promise you we enjoy these walks just as much as the dogs.
Dog walks last 1 hour and we walk whatever the weather. The time your dog will be with us including drop off and pick up will be approximately two to two and a half hours per day, we can pick your dog up from home or work, whichever is more convenient for you. All our dog walkers are DBS checked and fully insured. We always keep up to date with the latest legislation and are fastidious about keeping our qualifications up to the highest standard by continuing our professional development.
You can rest assured that we will always make sure your dog is well watered and any excess mud wiped off and paws washed to avoid any muddy paw prints on your carpet! It is good to know that we are vigilant about picking up after our dogs as we love to keep the places we walk clean for other walkers and animals.
♥ dog walking Testimonial ♥
Lou is amazing, flexible and often reminds us to book the walks! (Oops sorry)
Riley adores her and cannot wait to get out and about with Lou. The fact he gets the little wash down before coming back into the house is an extra bonus as he tends to get a little muddy! Can’t fault Rooddog, always helpful and fully accommodating – have already recommended to friends in the Hailsham/Eastbourne area, so hope they make use of Lou soon too!
MEET THE TEAM
Hi I’m Louise, I currently live in Hailsham but am originally from Brighton. I live with my fiancé and 2 chihuahuas Rambo and Ripley, who are age 9 and 10.
I have worked in the leisure industry for over 20 years but during lockdown decided on a change of career. As a dog owner myself I have always loved animals so this is my dream job. What could possibly be better than to be out walking with some furry friends enjoying the fresh air and nature.
I love to meet new people, coming from a customer service background, I want to ensure that i provide you an excellent customer service experience. I look forward to meeting you and your dogs, and will make it a positive and fun experience for all.
How our dog walking service works
Our uniformed walker will collect your dog in our air-conditioned, fully ventilated van fitted with spacious and secure cages.
Your dog will enjoy a 60 minute walk with their new pals and walker. Fitted with a gps tracker when off the lead to keep them safe.
After your dogs walk we give them some time to unwind and enjoy a nice bowl of refreshing water, before getting back in the van.
Your dog will be returned to your home after their enjoyable walk. We have a paw wash in our van to wash muddy paws
dog walking faqs
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Will I meet my new dog walker?
Every new customer will get a face to face meeting with the area manager Louise. She will go through all of your requirements and discuss your dog’s needs. We also offer monthly meetups, where you can join Louise and the other dogs on one of our usual dog walking routes in Eastbourne and Hailsham.
How many dogs do you walk at any one time?
ROODDOG will walk no more than 6 dogs at any one time. Each dog has to pass a Behaviour Assessment too by our in house and Founder Matt Rood. All walkers go through an extensive training program with us and are regularly assessed.
Group dog walking in Eastbourne and Hailsham is a fantastic way to socialise your dog and build their confidence and they gain greatly from this social aspect of their walks.
Can I specify a particular time for my dog to be walked?
Yes of course. We offer 3 hourly walks a day. A 9am/1130am and 2pm walk. Also add on an hour either side for pick up and drop home. We do try our best to stick to these times, but due to traffic, weather etc these times may vary slightly. We will always contact you to inform you if we are running early/or later than schedule. Group dog walking is a fantastic way to socialise your dog and build their confidence and they gain greatly from this social aspect of their walks. Get in touch for Dog Walking Eastbourne and Hailsham
How long are dog walks?
All our walks are for a minimum of 1 hour long, plus please do add on an hour either side for pick up and drop home. These times may vary on the day depending on the dogs locations, traffic or weather.
Where will my dog be walked?
We will walk dogs at in the beautiful South Downs, along the cuckoo trail, abbots wood, firle beacon and butts brow.
All our walks are carried out in parks and green open spaces where it is safe, secure and interesting for your dog. We vary the locations daily in order to provide variety for your dog. Each of our dog walkers have their own favourite places which they would be happy to discuss with you at your introductory meeting.
My dog is nervous around other dogs, will you be able to walk him?
Yes of course. If your dog is very nervous around other dogs, the biggest benefits of group dog walking is how much it can improve your dog’s socialisation/confidence. Therefore if your dog is nervous but non aggressive we can start off with their first walk, with another friendly dog. Then slowly introduce him/ her to an appropriate group of friendly dogs, a little bit at a time. We love seeing just how quickly dogs can gain confidence and settle into group dog walking with a little support and reassurance from one of our lovely dog walkers.
Click Here To Book Dog Walking Eastbourne and Hailsham
Do I need to be at home when you collect or drop off my dog?
No, we are fully insured to hold your keys, which enables us to collect and drop off your dog while you’re not at home. All keys are kept in a key safe at your area managers home address and will never be marked with anything other than the name of your dog.
What safety measures do you have?
All our walkers are experienced and receive full training in dog handling and canine first aid. All dogs are fitted with a GPS Tracker when in our care.
What happens in an emergency?
In an emergency situation we will call you immediately to discuss the event. If we can’t get hold of you and urgent veterinary attention is required. We will take your dog to your nominated veterinary surgery.
Can I just have occasional dog walks?
Yes of course. We are very happy to offer ad-hoc walks or regular walks. We are incredibly flexible and that’s why we have created a booking system to suit your needs. You just need to set up an account and you are ready to book walks. Each walk will show you how many spaces are left. You are even able to book a walk an hour before it starts if available.
Can I meet the person who will be walking my dog?
Yes. We strongly recommend that you have an introductory meeting with your dog walker at your home to discuss your requirements prior to walks taking place. These can be arranged at short notice for a time that is convenient for you.
Will my dog be walked by the same person each day?
Most of the time, yes you will have a dedicated walker. However there may be the odd occasion due to illness or annual leave where we will need to change walkers. The back up walker will be fully briefed on your dog’s specific needs. All our team are very experienced and well trained.
Are the dog walkers insured?
Yes. All ROODDOG staff are fully insured and CRB checked. They all attend an extensive in house training programme.
Will I be charged if I cancel a dog walk at short notice?
We are very flexible when it comes to bookings and 24hrs notice will ensure there is no cancellation fee.
Can you do evening and weekend dog walks?
unfortunately, we don’t offer evening walks. Our latest walk of the day is 2 pm Monday to Friday. We do offer a Saturday walk which is a new service. Walk times on a Saturday are early afternoon. Prices do vary for Saturday prices, so please refer to our prices page for specific charges
Do I have to pay for dog walks upfront?
Yes. We have a booking system which allows you to book your walk and pay for it at the same time. We accept payment by credit or debit card.
Do you take bitches in season?
No. Unfortunately it is ROODDOG policy to not take a bitch which is in season. We look forward to welcoming back your dog after a week after the last sign.
DO YOUR SERVICES CATER FOR ALL DOG BREEDS?
We take each pet on its own merit and not on the reputation of particular breeds. We meet all dogs before we walk them and each new dog is subject to a trial period and a behavioural assessment by our Behaviourist Matt Rood.
DO YOU WALK DOGS OFF THE LEAD?
We will only let your dog off the lead once we have fully bonded and formed a relationship with your dog. A dog walking application will be given to you at the beginning to fill out and we must have written/signed consent too, to allow your dog off lead. If your dog is not so good on their recall we prefer to keep them on a long lead and let them run and play in safety.
WHAT HAPPENS IF MY DOG DOESN’T GET ON WITH ANOTHER DOG?
We carefully pick which dogs will walk together, if we find an imbalance within the group we will switch accordingly and inform you of our decision. We want your dog to enjoy their walk with ROODDOG Dog Walking Eastbourne and Hailsham
WHAT HAPPENS IN BAD WEATHER?
I’m on the very edge of the area you cover, how much do you charge for travelling?
We don’t charge for travelling. Provided you are located in the area, pick up and drop off is covered in the price of the dog walking in Eastbourne and Hailsham.
Before booking for the first time, complete our online registration form.